Legal Standards

Privacy Policy

This Privacy Policy explains how Myfitbe Lifesciences LLP collects, uses, stores, shares, and protects your personal information.

1.WHO WE ARE

Myfitbe Lifesciences LLP

Near Gautam Public School,
Ward No. 22, Pilani, Jhunjhunu,
Rajasthan – 333031
FSSAI Lic No. 12225999000618

For privacy concerns

support@myfitbe.com

Grievance Officer

Kuldeep (support@myfitbe.com)

2.INFORMATION WE COLLECT

We collect information to process orders, provide support, and improve our services.

AInformation You Provide

Name & Order details
Email address & Phone number
Billing & shipping address
Feedback and communication sent to us

BInformation Collected Automatically

IP address & Browser details
Device information & Pages viewed
Time spent on the Website
Cookies & tracking identifiers

CPayment Information

For prepaid orders: Payments are processed securely via Razorpay. We do not store full card numbers, CVV, OTPs, UPI PINs, or bank details.

For COD orders: Alternate contact details may be collected for delivery verification.

3.HOW WE USE YOUR INFORMATION

To Process Orders: Confirm and ship orders, provide delivery updates, manage returns & refunds.
To Offer Customer Support: Respond to queries, verify customer identity when needed.
To Improve Website Experience: Analyze user behaviour, enhance website performance.
For Legal & Security Purposes: Prevent fraud, comply with Indian laws and regulations.
For Marketing (Only With Consent): Promotions, offers, reorder reminders. You can opt-out anytime by emailing support@myfitbe.com.

4.COOKIES & TRACKING

We use cookies to improve browsing experience, maintain cart and session, and analyze traffic and performance. You may disable cookies in your browser settings, but some features may not function properly.

5.SHARING OF INFORMATION

We never sell or rent your data. We may share your information only with:

A. Logistics Partners

To deliver your order safely.

B. Payment Gateway

Secure prepaid payments via Razorpay.

C. IT & Hosting Providers

To run website operations smoothly.

D. Legal Authorities

Only when required under Indian law.

6.DATA SECURITY

We protect your data through SSL encryption, secure servers, restricted access, and compliance with IT Act, 2000. While we follow strong security practices, no online system is fully risk-free.

7.DATA RETENTION

We retain your information as long as necessary for orders and customer service, as required under tax and legal compliance, and for fraud-prevention purposes. You may request deletion of your data (where legally allowed).

8.YOUR RIGHTS

You may request access to your personal data, request correction of inaccurate data, request deletion (where permitted by law), or opt out of marketing communication. Email requests to: support@myfitbe.com

9.THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those sites.

10.CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The latest version will always be posted on this page. Continued use of the Website indicates acceptance of updated terms.

11.CONTACT INFORMATION

Contact & Support

Email Support

support@myfitbe.com

Grievance Officer: Kuldeep

Office Address

Myfitbe Lifesciences LLP
Near Gautam Public School,
Ward No. 22, Pilani, Jhunjhunu,
Rajasthan – 333031